This Refund & Cancellation Policy explains the terms under which Technoglobe IT Solutions Pvt. Ltd. ("Technoglobe", "we", "us", "our") accepts course cancellations and processes refunds for enrolments made at any of our centers or through our website.
Students who wish to cancel their enrolment may do so within 7 calendar days of the admission date, provided that classes attended do not exceed 2 sessions and no study material, software license or certification kit has been issued. Requests raised within this window are eligible for a refund after deduction of a registration/processing fee, as detailed below.
To request a cancellation or refund, students must submit a written request to their respective center or email technoglobe.paschimvihar@gmail.com, quoting the registration/enrolment ID, course name and reason for cancellation. Requests made verbally or over a phone call alone will not be processed without written confirmation.
Where a refund is approved, the following non-refundable components will be deducted from the amount paid before processing the refund:
Fees are not eligible for refund in the following circumstances:
Instead of a cancellation, students may request a one-time transfer to another available batch, timing, or (subject to fee difference) a different course at the same or another Technoglobe center. Transfer requests are subject to seat availability and must be raised at least 3 working days before the new batch start date.
In the rare event that Technoglobe cancels or indefinitely postpones a batch due to insufficient enrolments, faculty unavailability or operational reasons, students will be offered either a full refund of the fees paid for that course or a transfer to an equivalent batch, at the student's choice.
Approved refunds are processed to the original mode of payment within 10–15 working days from the date of written approval by center management. Processing time at the student's bank or payment provider is beyond Technoglobe's control and may add a few additional business days.
For courses enrolled under an instalment plan, cancellation and refund eligibility will be assessed on the amount actually paid till the date of the request, along with all applicable deductions listed in Section 03. Any pending instalments for the remaining course duration will not be collected once cancellation is approved.
For any refund or cancellation-related query, please reach out to us: